 |
 |
 |
 |
 |
 |
Training Documents
As much as we might like to believe we can live in a world without paper, for many, learning is a tactile experience that involves the senses and is greatly enhanced with support documentation. For this reason, our blended learning solutions also include designing and developing printed documentation including manuals, reference cards, flow charts, white papers, and job aids to assist the learning process.
Our Process + Practice
Our printed documentation draws upon key design techniques and ideologies, including:
Information Mapping™ - A methodology that makes it easy to quickly assess the types of information you're trying to convey and how to distinguish them for effective presentation and documentation.
Mind Mapping - A graphical method for diagramming simple to complex ideas by paying attention to logical groupings of information based on context and meaning.
We will work with you to:- Identify existing content that can be leveraged to streamline the documentation process
- Analyze the purpose and application for each support piece to ensure it meets your audience's needs
- Design and develop content using Microsoft applications to enable you to make future updates easily
- Make sure such support materials work in conjunction with other learning solutions
Our Promise
We will deliver high-quality materials that are visually engaging and enhance learning.
Does your organization have complicated workflows?
Does your team need to frequently reference documents to complete critical tasks?
Are your existing materials out-dated, with old screen shots?
Are your current materials hard to follow?
Do your materials lack usable indexes?
If you answered YES to any one of these questions, let us bring life to your printed documentation.
Instructor Led Tip
Designing instructor led training starts with conducting a series of analyses to determine your audience's needs and developing appropriate learning objectives. The titan guru Rober Mager does it best with his book series and this article.Printed Doc Tip
There is nothing worse than a confusing array of screen shots in a technical manual with poor call-outs. We enjoy using Snag-It because it has so many easy to use annotation features. Read more about it here.
e-Learning Tip
New to e-learning? Primarily authoring with Articulate's Studio '09 rapid e-learning authoring suite, we highlgy recommend our clients avail themselves of Tom's Rapid E-Learning Blog.
